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Update: Financial Institutions Changing Access Because Of COVID-19

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1:00 p.m. CoVantage Credit Union is also announcing changes because of the outbreak:

CoVantage:

As government and health officials have encouraged our communities to take preventative steps for the well-being of our families and neighbors, CoVantage is adjusting our in-person services.

We are temporarily suspending lobby services at all of our locations starting Tuesday, March 17. All drive ups will be available during regular hours, which can be accessed by car or temporarily as a pedestrian (pedestrians please be alert and utilize the closest lane to the building).

In addition, our Contact Center (715-627-4336 or 800-398-2667) can assist with a variety of requests. Representatives are available from 7 am to 7 pm Monday-Friday, and Saturday 8:30 am-noon. Our digital services including transferring money, depositing checks, applying for and signing for loans, and opening accounts are all available 24/7/365 through MyCoVantage.

If you, a family member, or neighbor need assistance please reach out to us. CoVantage has a long history of supporting the communities we serve and we certainly will do all we can to assist you.

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Due to the COVID-19 outbreak, Associated Bank is closing it's lobby hours beginning Tuesday.

In a release to customers, Associated said they will be closing the bank's lobby beginning Tuesday, March 17. They will reopen the lobby on April 13.

The bank will still offer drive-up service, including people arriving on foot or bicycle. They're offering online and mobile banking, ATM's, and telephone service.

Associated Bank CEO Philip B. Flynn says they will reopen full lobby service once the need for social distancing diminishes.

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The release:

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Credit Associated Bank
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At Associated Bank, the health and well-being of our customers, colleagues and communities are our top priority. Given the evolving concerns around COVID-19 (novel coronavirus) and to help support community health management efforts, we are temporarily suspending lobby access at most of our branch locations. These changes will go into effect Tuesday, March 17, 2020. We plan to resume full branch access on Monday, April 13, 2020, subject to public health conditions at that time.

We continue to offer many options to serve your banking needs:

Online and Mobile Banking

We encourage you to manage your accounts using online and mobile banking. These 24/7/365 services allow you to safely view transactions, check balances, make payments, deposit checks and more – right from the comfort of your home.

Drive Thru and Night Deposit Box Services

Our drive thru services remain available during regular hours and offer most banking services. If you don’t have a vehicle, you are welcome to visit our drive thru locations on bicycle or as a pedestrian. For your safety, we recommend using the lane closest to the building and ask you to be alert to other traffic. Customers may also continue to use the night drop boxes available at all of our locations.

ATMs

Our ATMs, located outside of branch lobbies, are accessible 24/7/365. Associated Bank ATMs allow you to deposit cash and checks directly into your account. Telephone As always, you are welcome to call our Midwest-based Customer Care team at 800-236-8866. Please note, you may experience an extended wait time due to high call volume. Your patience is appreciated.

For nearly 160 years, we have dedicated ourselves to our customers and communities. We remain steadfast in our support and will continue to be here for you. If you’ve experienced a disruption in income as a result of COVID-19 and need assistance, please give us a call to discuss your personal situation and to learn how we might help. We look forward to continuing to serve you and re-establishing full branch services once the need for social distancing diminishes.