Sandy Maki looked out at rows of workstations, all of which have been empty since this spring.
“There’s usually about 35 people in here at a time with supervisors to assist,” she said.
She’s the managing supervisor here, at Global Response in downtown Iron River.
Maki is used to seeing and hearing up to 5,000 incoming calls a day to her call center employees.
“Sometimes you hear people [say], ‘Thank you for calling.’ They end a call, and they’re right on to, ‘Thank you for calling,’ starting a new one. Sometimes it can be back to back,” she said.